Who we are

OSA Africa is a dynamic, fast-growing facilities management company driven by entrepreneurial leadership and a highly skilled team. We combine deep industry experience with a passion for innovation, delivering services that not only meet operational needs but also create meaningful economic impact. 

Our purpose goes beyond facilities management. We are committed to transforming the industry by empowering SMMEs, creating jobs, and building sustainable businesses—one partnership at a time.

We are a Level 1 BBBEE contributor with a growing national footprint and a strong track record of delivering value to leading organisations across South Africa.

Nokwazi Mlambo

Director & Co-Founder | Sales, Marketing & Operations

Nokwazi Mlambo is a serial entrepreneur and development operator with over 23 years of execution experience across construction, property development, facilities management, and enterprise & supplier development at scale. She has founded, scaled, and repositioned multiple businesses and development platforms, integrating infrastructure delivery with inclusive economic participation.
Key Leadership Highlights:

  • Delivered R700 million+ in cumulative project value
  • Led property development and infrastructure programmes, including housing initiatives
  • Executed national facilities management contracts for major corporates
  • Structured and delivered public-private partnership (PPP) projects
  • Aggregated and scaled 200+ SMEs into formal corporate and infrastructure supply chains
  • Designed and implemented enterprise and supplier development (ESD) programmes linked to real contracts
  • Secured and deployed government funding, including Jobs Fund programmes

She brings a rare combination of Developer + Operator + Ecosystem Builder, strengthened by her MBA and ability to engage investors, municipalities, and development finance institutions.

Lusaphokazi Ngcwangu

Director & Co-Founder | Legal, Compliance & Finance

Lusaphokazi Ngcwangu is an admitted Attorney of the High Court of South Africa with extensive experience in governance, regulatory compliance, and commercial law, combined with hands-on operational leadership.

She has successfully built and managed a security services business, overseeing a large workforce and demonstrating strong capability in operations, compliance, and people management.

Her professional experience includes:

  • South African Revenue Service (SARS)
  • Department of Justice & Constitutional Development
  • Shepstone & Wylie Inc.

Core Expertise:

  • Public sector procurement and PFMA compliance
  • Commercial and infrastructure contracts
  • Legal risk management for large-scale developments
  • Litigation and dispute resolution
  • Operational leadership in labour-intensive sectors
  • Workforce structuring and compliance management

She ensures all projects are legally sound, risk-managed, and aligned with institutional and regulatory requirements.

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How it Works

We identify and recruit partner SMMEs across the 76 facilities management services we provide. Qualifying businesses are brought into our incubation hub, where they receive management and technical training, as well as support with planning, budgeting, and operations to meet our quality standards.

What makes us different

1. Incubation Hub Model

We integrate and manage SMMEs through a structured incubation model, enabling scalable, high-quality service delivery while driving economic inclusion. 

2. Proprietary Technology

Our Concept System enables real-time workflow management, service tracking, and performance monitoring—ensuring efficiency, transparency, and accountability. 

3. Strategic Partnerships

We collaborate with government and industry partners to unlock funding, scale impact, and support transformative initiatives in the FM sector. 

4. Entrepreneurial Approach

We continuously innovate, challenge traditional FM models, and deliver smarter, more agile solutions for our clients.